by Shari Grantham

A recent question posted on the AMP blog, “Is preservation cost-prohibitive?,” made me think about costs related to archives in general. As a former corporate archivist, I am painfully aware of budgets and bidding out work! Now that my shoe is on the other foot, and I am consulting in the field, the issue is even larger for me. When I was the “client” and was requesting bids for work, I (and my coworkers) were always concerned by the process. We knew many vendors were underbidding to get the work and that could pose a financial risk for them if they got the project. We also were forced to consider those bids because there was quite a bit of paperwork to do if the lowest bid was not selected. In the end, we could often work around it by choosing the firm with the most expertise in an area as long as their bid was not too much higher than the lowest one.

It’s easy for a client to forget about the hidden costs of operations related to projects. There are often random emails with questions, monthly or more frequent conference calls, technology testing or review, on-site meetings or visits, etc. All of these items take up staff time – and not just a little bit of it either – it really adds up. I think many clients might be shocked if they realized exactly how much time. Often a fair amount of this time can be billed back as project management time, but only if the client is willing or that category has been built into the project.
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by Kim Schroeder

I spent the last week writing and editing a book chapter on process management for digitization. My head has been trying to process all that I contemplated while doing such an intensive session.

I think that a lot of process management comes down to skills that we often no longer practice. These oldies but goodies are classics that we need some reminding about. The most important is…LISTENING.

We Twitter, we Facebook and we Blog but we are not necessarily listening to each other. Engaging colleagues in the process of digitization or any other information management process makes a huge difference in creating efficiency. More brains are always better than one!

The next skill is one that many of us are skilled at but do not have time for: analysis.
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by Mies Martin

It is quite common for those who work within the library and archival professions to get caught up in the never ending twists and turns of technology. This particularly happens to those who are new to the profession. For instance, I can remember quite fondly of my graduate work at Wayne State University where I was absolutely convinced that librarians and archivists must not only understand programming, but they must also strive to do as much of their own programming as possible. Naivety is a wonderful thing, especially when you awake from it.
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by Anita Merriweather Williams